Organized by the work, not a timeline — several of these roles overlapped. Each is one problem, the approach, and what came of it.
AI-Safety Program & Award Operations
Program Director, Future of Life Institute (2020–2025)
Problem
AI-safety research depends on coordination that the field is rarely built to provide: aligning academic and industry partners, recognizing the work that matters, and routing funding to it — all under public scrutiny and across borders.
Approach
I led program strategy across academic and industry partners and ran the operations beneath it: the Future of Life Award (50–150 VIP guests, budgets up to $500K, end-to-end logistics), two internal staff retreats, two international workshops with associated press events, and the expert interviews and due diligence used to evaluate applications. Day to day, I handled the operational backbone — travel, financial control, and the related projects that kept programs running — and directed a media-outreach effort on a $50K budget to make the research legible to a general audience.
Outcome
Delivered award events at up to $500K in scope and supplied the due diligence informing $200K+ in funding decisions. The workshops and press work ran across borders without incident, and outreach secured coverage in Vox, The Atlantic, The Times (UK), and The Guardian.
Learner Engagement Systems
Learner Engagement Manager, Harvard University, John F. Kennedy School of Government (2020–2021)
Problem
Support for 200+ Public Leadership Credential participants was absorbing time that should have gone to the program itself, with no system to see where the load was coming from.
Approach
I ran a stakeholder analysis, implemented a Salesforce CRM to triage and track support, built and maintained the Canvas LMS environments, and used Salesforce and Tableau to analyze enrollment and outcomes. I standardized delivery policies so service was consistent across programs.
Outcome
Cut support requests by 30% for 200+ participants, and turned ad-hoc support into a measurable system that informed strategic decisions.
Partner Program Management
Partner Manager, Archibus (2010–2020)
Problem
Reaching the IWMS (Integrated Workplace Management Systems) market meant working through resellers — partners who needed enablement and a reason to prioritize the product.
Approach
I recruited and managed 15 software resellers as their primary point of contact, ran needs assessments and solution recommendations to support their sales cycles, and tracked partner performance to find growth opportunities.
Outcome
Drove 30% year-over-year revenue growth, with partners collectively generating $12M annually.
Teaching & Academic Support
Teaching Assistant and Instructor, Harvard Division of Continuing Education (2006–Present)
Problem
Adult learners in history courses need consistent instructional support and someone reliable across the long arc of a program.
Approach
I have provided instructional support for history courses for 19 years: delivering one to two guest lectures per semester, mentoring students and facilitating discussion, managing course logistics, and maintaining the Canvas LMS environments.
Outcome
Nineteen years of continuous instructional work — a long-run record of reliability and commitment alongside the program roles, not instead of them.